CRM (Customer Relationship Management) in simple terms, is the practices and strategies for managing a company’s communication with existing and potential customers. CRM helps you grow your business and maintain a healthy relationship with your customers. CRM services automate sales, marketing, and customer services and they range from CRM consulting and implementation to testing and support.
Quadrant Resource has extensive expertise in developing and implementing CRM applications, which helps companies to market smartly and efficiently. We integrate CRM with client's enterprise applications to help them maximize profits and business excellence across all accounts. Our CRM services help improve customer satisfaction, client relationships, team collaboration, business productivity. Our team keep up with the emerging technologies and can assist you in tackling complex tasks such as CRM audit and optimization, integration, configuration, and up-gradation.
Why to install CRM?
Systematize marketing activities
Organize the sales channel
Estimate time spent on transforming leads to closing deals
Streamline your sales operations
Computerize customer service
Track a customer’s interactions with your business
Share marketing and sales collateral
Create data reports
Learn which products sell best and when
Our dedicated team of Salesforce certified professionals have proven experience in seamlessly integrating Salesforce CRM with any enterprise applications, real-time data integration, batch data integration, AppExchange installation, custom-built Visualforce UI, etc.
We specialize in Salesforce CRM implementation including Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, Chatter, Salesforce1 applications. Our end-to-end solutions are comprehensive: we can set up a cloud-based CRM tool, customize it to client needs, integrate it with other applications, migrate data from legacy systems, and perform maintenance to keep it running smoothly.
Our Salesforce Services:
Administration & Support Services
Dynamics 365 CRM
Microsoft Dynamics 365 CRM is a platform that provides simplified service solutions leading to a unified view of all the client requests. Dynamics 365 Solution’s built-in intelligence executes faster, more tailored service and adds value to each collaboration.
Quadrant's Dynamics 365 services provide companies with a consistent, high-quality, and predictable way to enable employees and connect with the overall customer experience. We provide strategic advice and technical solutions that span sales and marketing, intelligent customer service, connected field service, advanced finance and operations and eCommerce. We help you leverage the system to empower your business and improve business efficiency.